Halton's Only Full Time Independent Hearing Clinic
Welcome To Halton Hearing Care
Halton Hearing Care in working partnership with Cheshire Hearing Centres offer over 25 years experience within the hearing care industry.
Offering a compassionate and understanding ear, we understand how frustrating hearing issues can be.
About Halton Hearing Care
Paul Metcalf - Business Owner & Hearing and Aural Care Specialist
Paul Metcalf - Business Owner & Hearing and Aural Care Specialist
Paul Metcalf - Business Owner & Hearing and Aural Care Specialist
I've worked within the hearing care industry for nearly 20 years now, starting my career working for one of the worlds leading manufacturers in hearing aid technology. Having worked for national hearing care providers and running another successful independent clinic specialising in patient care, we quickly realised that there was a dist
I've worked within the hearing care industry for nearly 20 years now, starting my career working for one of the worlds leading manufacturers in hearing aid technology. Having worked for national hearing care providers and running another successful independent clinic specialising in patient care, we quickly realised that there was a distinct lack of care providers within our hometown.
In 2020, we launched Halton Hearing Care, Halton's only Full Time, independent hearing care clinic.
It's always been a passion to run our own business and to be able to help people in our own local community. Helping our patients to become a part of the conversation again, regardless of whether it's caused by ear wax or it needs the help of hearing aid technology, it fills us with deep pride to be able to do this.
We pride ourselves on offering a compassionate and understanding ear, we really do understand how frustrating hearing issues can be.
David Roche - Lead Audiologist & Head Of Professional Development
Paul Metcalf - Business Owner & Hearing and Aural Care Specialist
Paul Metcalf - Business Owner & Hearing and Aural Care Specialist
David has been involved in the hearing aid industry for over 25 years, spending the first 10 years in technical and management roles at Starkey Hearing Technologies.
He qualified as a Registered Hearing Aid Dispenser in 2000 and was awarded a MSc in Quality Management from the University of Salford in 2001. Keen to pursue the latest trend
David has been involved in the hearing aid industry for over 25 years, spending the first 10 years in technical and management roles at Starkey Hearing Technologies.
He qualified as a Registered Hearing Aid Dispenser in 2000 and was awarded a MSc in Quality Management from the University of Salford in 2001. Keen to pursue the latest trends and examine current research in audiology, David keeps abreast of advances in technology, attending as many new product launches as he is able. Having achieved Fellowship status of the British Society of Hearing Aid Audiologists in 2004, it is these underpinnings that have helped him develop his vision of the quality hearing care company he runs today, Cheshire Hearing Centres in Bramhall.
Since qualifying, he has dedicated the last fifteen years providing hearing care to the highest standards to the hearing impaired of the area. The number of word of mouth referrals from satisfied customers bares testament to his philosophy of putting the clients needs first.
Halton Hearing Care
Ear Wax Removal - Clinic & Home Visit Services
Halton Hearing Care works in partnership with Cheshire Hearing Centres, offering Clinic based appointments at The Heath Business Park in Runcorn. We also offer Home Visits in Runcorn, Frodsham, Helsby, Widnes, Warrington and Surrounding Areas. We offer ear wax removal treatments via Gold Standard Micro Suction or Irrigation.
If you are suffering from a build up of ear wax which is blocking your ear; causing hearing loss, tinnitus, dizziness or discomfort – then you should have the built up ear wax removed as soon as possible to prevent further problems with your hearing.
The procedure normally takes between 20 and 30 minutes to complete and in most cases, relief is instant.
All this can also be done in the comfort of your own home. Should you have mobility issues or have difficulties getting to a clinic, we are here to help ** Please call us for Home Visit Appointments **
We advise Olive Oil usage (Earol Spray) prior to all appointments, this will help make the wax soft and comfortable during the removal procedure.
Independent and Impartial hearing advice
Ear wax can be a major factor in hearing loss, however sometimes wax may not always be the defining issue. Should you require further help, Halton Hearing Care can point you in the right direction whether it's further medical help, routine aftercare or help looking for the right hearing aid. We can offer you the right advice towards the next steps needed in your hearing journey.
We can offer advice if needed of the various pathways available with other providers such as the NHS, AQP programmes or an Independent provider such as ourselves. This makes us someone who you can trust to be truly impartial.
Prior Treatment - Wax Removal
Before treatment is carried out we recommend oil treatment for the ear. This is advised for a period of at least 3 times a day over at least a 3 day period. We highly recommend Earol which can be purchased from most pharmacies. This is an olive oil based spray which penetrates the wax much better, especially in the cases of hard deep rooted wax. By following these steps there is a much better chance of 1st time successful and comfortable removal.
We advise against the use of products such as Otex or other products that contain sodium bicarbonate as this is highly aggressive and not suitable for all kinds of ear wax.
Micro Suction
Micro suction is the preferred method of ear wax removal used by ENT (ear nose and throat) consultants. It is a safe and pain-free method of wax removal. Micro Suction uses a low pressure suction device to remove the ear wax. It acts as a mini vacuum, but it is painless and it’s less invasive than the irrigation method.
Irrigation
Irrigation has replaced the older/traditional method of ear syringing. Although we advise Micro Suction to be our preferred method of removal, sometimes irrigation will be a more suitable procedure. This can be due to several factors which the ear clinician will discuss at the time of the appointment.
Please note that this procedure is not suitable if you have a perforated ear drum or have been fitted with grommets.
Ear Wax Removal Costs
All wax removal procedures will be offered starting from £45. This includes the cost of wax removal, aftercare advice and guidance.
Follow Up appointments maybe subject to further charges.
** Please note that visits that do not require wax removal due other issues such as infections, sinus issues, fluid behind the ear or no wax present at all will be subject to a standard ear check charge of £30 **
Home Visit Appointments maybe available in surrounding & non listed areas, however these are subject to an additional Travel Surcharge.
FAQs
Does Microsuction Hurt?
In nearly all cases, ear wax microsuction does not hurt at all, as the medical suction unit is designed to use a very gentle level of suction. It can be a little noisy, but not a lot more than the noise of a hand dryer or vacuum cleaner. While some websites say that softening with ear drops is not necessary, we believe that using Earol sterile olive oil spray for at three days prior to your procedure will make it more comfortable and maximise the chances of 100% ear wax removal, especially for people who have a history of very hard or impacted ear wax. People who have had a confirmed diagnoses of ear drum perforation should avoid using Earol or other ear drops.
A recent outer ear infection (otitis externa), or sometimes the use of ear drops containing hydrogen peroxide, urea peroxide or sodium bicarbonate can make the skin of the ear canal more sensitive, and as a consequence a microsuction procedure may be a little uncomfortable in these limited cases.
Most clients, however, find that an ear wax suction procedure is completely painless, and are delighted to be able to hear properly again.
Is Microsuction Completely Safe?
Microsuction is considered to be the safest method of ear wax removal. Most procedures pass completely without incident, which is partly down to the inherent efficiency and safety of the method, and partly down to the skill of our practitioners.
Like any medical procedure, despite our best efforts and high level of training, sometimes things happen that we would rather not happen. These tend to be minor in nature, and few and far between.
Can we treat children?
Unfortunately we can only see patients over the age of 18. For anyone under this age we do advise you contact your local GP/NHS provider.
Are same day appointments available?
Yes, however this is subject to availability and prior significant usage of drops to soften the wax.
Price list
Appointment Fee Charges
Ear Wax Removal - £50 - One Ear or £70 for Both Ears, Please note that visits that do not require wax removal due other issues such as infections, sinus issues, fluid behind the ear or no wax present at all will be subject to a standard ear check charge of £30.
** Follow Up appointments maybe subject to a £30 charge **
** Home Visits Appointments in local areas are charged at flat rate £80 **
Hearing Aid Consultation/Test - £80
** All Hearing Aids purchased as a result of our Consultations are covered by a 30 day money back guarantee and £80 is deducted from from purchase cost. Free Hearing Aid Trials are also available, subject to make, style and manufacturer **
Impression Taking - £40
** Ear canals must be free of wax to proceed - If wax removal is required then further fees will apply **
Hearing Consultations & Hearing Aids
Hearing Tests & Consultations
Our assessment typically takes between 60 and 90 minutes to complete. This allows us to determine your type of hearing loss, assess your lifestyle and help us find the right product for you.
Hearing Screening Test
If you're unsure about your hearing or maybe you have noticed a slight change, this could be the first step you need to take. A Hearing Screener is a shortened version of a full hearing assessment and lasts roughly 15-20 minutes. Once the test is completed, we will discuss our findings and give you the appropriate advice on the next steps needed, if any are required at all.
Free Hearing Aid Trials
Hearing Aids can change your quality of life, however this can also come with a significant investment to be made to do so. Halton Hearing Care offers a free trial so that you can rest assured you have found the right devices before you buy them. It's important to us that any new or existing hearing aid wearers, you want to need to have confidence that your hearing aids. This will help show you in all the more challenging listening environments you may currently struggle in, that they will be useable, comfortable, discreet and cosmetically appealing.
Hearing Aid Prices
Our Hearing Aid ranges have products suitable to most budgets and levels of hearing loss.
Not everybody needs to have the most advanced hearing aids. Halton Hearing Care will only ever recommend a product that best suits your lifestyle.
• Premium Technology starting from £2,995 per pair ** The Ultimate Package **
• Advanced Technology starting from £2,750 per pair ** The Ultimate Package **
• Essential Technology starting from £2,250 per pair
• Basic Technology starting from £1,995 per pair
• Budget Range Technology starting from £995 per pair * Limited Availability - Not Available On Trial *
Our Hearing Aid Providers
Halton Hearing Care are an Independent Company, this means that we have access to the world's leading technology ensuring you get the best hearing experience possible. Rexton, Widex and Signia are just some of those leading providers available to us.
Our Hearing Aid Providers
A glimpse inside our Hearing aid products & providers
Hearing Aid Styles
Discount Offers
Blue Light Card
Eat @ The Heath Members
Defence Service Card
Patients displaying Blue Light Card are entitled to 10% discount off all full priced clinic based services.
Defence Service Card
Eat @ The Heath Members
Defence Service Card
Patients displaying Defence Discount Service Cards are entitled to 10% discount off all full priced clinic based services.
Eat @ The Heath Members
Eat @ The Heath Members
Eat @ The Heath Members
Eat@theheath members are subject to exclusive offers, to find out more about these, please call or email.
Proud Sponsors of Runcorn Saxons U16's 2022/23 Warrington League Champions
Halton Hearing Care are the proud sponsors of Runcorn Saxons U16’s. They clinched the 2022/23 Warrington league title in a superb top of the table clash. Well done lads, what a fantastic achievement and keep up the hard work.
working in partnership with cheshire hearing centres
Customized Solutions
At Halton Hearing Care, we understand that every patient is unique. That's why we work with our patients to find a solution, tailored to their specific needs, ensuring the best possible outcomes.
Comprehensive Hearing Care
We offer a range of hearing care services, from Wax Removal, hearing tests to hearing aids, along with hearing protection solutions. Our team of experts will work with you to find the right solution for your individual needs, so you can improve your quality of life.
Expert Care Along With The Latest Hearing Solutions Available
Our team of experts provides comprehensive care for a variety of hearing aid manufacturers, ensuring the best solutions are available to our patients, as well technology products to suit every budget.
Convenient Location and Hours
Located in the heart of The Heath Business Park, The Heath Plaza, our practise is easily accessible and offers convenient hours to fit your busy schedule. We're here when you need us, so you can get the care you need when you need it. Evenings and Weekend's are available as we know everyone isn't 9 to 5.
Contact Us
The Hearing Care Service you deserve.
Please send us a message, or call us for an appointment.
Email: info@haltonhearingcare.com
Runcorn Clinic: 01928 511049
Out Of Hours Contact Number: 07507 553116
Our Hearing Care Partner
Cheshire Hearing Centres
Bramhall: 0161 439 1135
Email: hello@cheshirehearingcentres.co.uk
www.cheshirehearingcentres.co.u
Appointments out of our listed areas maybe available but subject to a surcharge.
If there is no reply then please leave your name and contact details and we will return your call asap
Halton Hearing Care
The Heath Business Park, Heath Road South, Runcorn, England WA7 4QX, United Kingdom
Please follow signs for The Heath Plaza (Purple building on the site map) and parking is close by. Additional parking is available in the Overflows, Ash and Pine Car Parks.
Hours
Monday: 09:00am - 5:00pm
Tuesday: 09:00am - 5:00pm
Wednesday: 09:00am - 5:00pm
Thursday: 09:00am - 5:00pm - Home Visit Day
Friday: 9.00am - 3.00pm
Saturday: 10.00 - 12.00 (Pre Booking Only)
Sunday: Closed
Out of hours and weekend appointments maybe available on a limited basis but maybe subject to a surcharge, please call for further details.
Our phonelines are monitored out of hours so please leave a message if we are unavailable and we will get back to you asap.
